Help & Support

An Android box is a home entertainment device that allows the user to consume digital media through an internet connection.
For more information, please check out our Android Box page.

Information regarding monthly invoicing, paperless billing and methods of payment can be found on our Billing and Payments page.

We provide a link to Speedtest to test your connection.


   Speedtest.net

Our Home Phone FAQ page

Our Home Phone Voicemail User Guide

Need help setting up your router? Check out our Router Configuration page.

Love your internet? Tell your friends and family about it!

When you tell a friend or family member about our service, we say "Thank You!" by giving you a free month of internet service! Find out more details on our Refer a Friend page.

  Phishing and Spam Emails

Please be advised that GBTEL will never ask for a customer to provide the password to their email account or My Account.

If you are ever unsure about the source of such an email, please give us a call at 519-378-1410.